Cancellation policy
This policy explains how cancellations are handled for purchase options offered by NatureLabs MD.
One-Time Purchases
Orders placed as one-time purchases are not recurring subscriptions and will not automatically renew.
If you would like to request a change or cancellation after placing an order, please contact us as soon as possible:
Email: info@naturelabsmd.com
Phone: +1 (844) 931-2388
Whether an order can still be changed or cancelled will depend on its current processing and fulfilment status.
If an order has already progressed too far through fulfilment to be cancelled, the applicable terms of our Return & Refund Policy will apply after delivery.
Subscription or Recurring Purchase Options
If NatureLabs MD introduces a subscription, recurring purchase, prepaid plan, or other purchase option in the future, the applicable:
- Billing frequency
- Renewal terms
- Cancellation process
- Pricing
- Minimum commitment, if any
will be clearly disclosed before the customer completes the purchase.
Customers will not be enrolled in a recurring purchase option without the applicable terms being presented during the purchasing process.
30-Day Money-Back Guarantee
Eligible purchases are covered by NatureLabs MD’s 30-day money-back guarantee.
For complete eligibility requirements and refund instructions, please review our Return & Refund Policy.
Approved refunds are processed within 10 business days to the original payment method.
Contact NatureLabs MD
For questions about cancelling an order or a purchase option, contact:
NatureLabs MD
Email: info@naturelabsmd.com
Phone: +1 (844) 931-2388
Website: naturelabsmd.com